Privacy Policy

Effective Date: November 19, 2024

1. Introduction

Welcome to The Pilot Tribe ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

  • Email Address: When you sign up for updates or join as a tester
  • Name: When you join our tester community
  • LinkedIn Profile: Optional, when joining as a tester
  • Product URLs or Images: When you submit products for analysis
  • Feedback and Comments: Any feedback you provide about our service

2.2 Automatically Collected Information

  • Analytics Data: We use Plausible Analytics (privacy-friendly, no cookies) to understand how visitors use our site
  • Usage Data: Information about how you interact with our AI analysis tool
  • Technical Data: IP address, browser type, and device information

3. How We Use Your Information

We use your information to:

  • Provide AI-powered product analysis and feedback
  • Send you updates about our service (only if you opted in)
  • Improve our AI models and service quality
  • Communicate with testers in our community
  • Comply with legal obligations
  • Prevent fraud and abuse

4. Data Sharing and Third Parties

We share data with the following third parties:

  • AI Service Provider: Product URLs and images are sent to our AI provider's API for analysis
  • Brevo: Email addresses are stored in Brevo for sending updates
  • Railway: Our hosting provider (data stored in their database)
  • Plausible Analytics: Privacy-friendly analytics (GDPR compliant, no cookies)

We do not sell your personal data to third parties. We only share data with service providers necessary to operate our service.

5. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

  • Email addresses: Until you request deletion
  • Analysis data: Stored indefinitely to improve our AI models (anonymized)
  • Tester profiles: Until you request deletion

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from emails at any time
  • Data portability: Request your data in a machine-readable format

To exercise any of these rights, please contact us at: privacy@joinpilottribe.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure database storage with access controls
  • Regular security updates and monitoring
  • Limited employee access to personal data

8. Cookies and Tracking

We use Plausible Analytics, which is a privacy-friendly analytics service that does not use cookies and does not track you across websites. It is GDPR, CCPA, and PECR compliant.

9. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" above.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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